Safe Gaming

At l89i Responsible Gaming
Keep the Fun Within Limits

Gaming is for entertainment only. l89i puts every player's mental and financial wellbeing first. Our responsible gaming tools and guidelines are here to keep you safe and happy.

Time Limit Set Your Own Limits
Budget Control Set a Spending Limit
Self-Exclusion Take a Break Anytime
24/7 Support Always Here for You

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming as entertainment — not as a source of income or a way to solve problems. That's what we believe at l89i. When online gaming gets out of control, it can have a serious impact on family, health, and finances.

Many people in Bangladesh are coming to online gaming platforms for the first time. The excitement of playing and winning can make it easy to lose track of how much time you're spending. At l89i, we want every player to enjoy the experience sustainably over the long term. That's why responsible gaming isn't just a rule here — it's a core part of who we are.

Research shows that players who set clear limits — whether on time, money, or the type of games they play — enjoy gaming more and are far less likely to experience harm. l89i is committed to helping you set those limits.

All responsible gaming tools on l89i are completely free and available at any time. You can enable them directly from your account settings.

Setting a Budget — The Most Important Step

The most effective first step in responsible gaming is setting a budget in advance. At l89i, you decide how much you want to spend daily, weekly, or monthly — and the system enforces it automatically.

  • Only play with money you can afford to lose without it affecting your daily life.
  • Set aside a fixed portion of your monthly entertainment budget specifically for gaming.
  • Never play with borrowed money or emergency savings.
  • Avoid the urge to chase your losses by placing bigger bets — this is known as "chasing losses".
  • Withdraw a portion of your winnings — don't bet it all again.

Remember: winning is never guaranteed in gaming. Every bet carries an equal chance of loss. Never treat gaming as a substitute for financial planning.

Time Management — Keep Track of Your Play Time

Online gaming can be so engaging that it's easy to lose track of time. l89i offers session timers and daily time limits to help you stay in control. These habits can make managing your time much easier:

  • Decide in advance how many hours a day you want to play — and stick to it.
  • Never let gaming come at the expense of meals, sleep, or time with family.
  • Try to avoid gaming after midnight — making decisions when you're tired is never a good idea.
  • Take at least a 10-minute break every hour — give your eyes and mind a rest.
  • Take at least one completely gaming-free day every week.

How to Recognize Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, consider seeking help. These are not signs of weakness — they are warning signs that are much easier to address when caught early:

  • Being unable to stop after a loss and continuing to place more bets.
  • Hiding your gaming activity from family or friends.
  • Neglecting work, studies, or family responsibilities because of gaming.
  • Feeling restless, irritable, or anxious when you can't play.
  • Borrowing money or taking on debt to cover gaming expenses.
  • Telling yourself "just one more time" — then playing for hours on end.
  • Repeatedly trying to stop gaming but failing to do so.
  • Feeling the need to place increasingly larger bets to get the same excitement.

If you feel gaming is getting out of control, contact our support team immediately or activate the self-exclusion feature. Asking for help takes courage.

Self-Exclusion & Break Features

At l89i, you can apply the following restrictions to your own account at any time. Once activated, these limits cannot be changed until the set period has expired:

1
Cooling-Off Period

You can take a temporary break for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period.

2
Long-Term Self-Exclusion

You can deactivate your account for 3 months, 6 months, 1 year, or permanently. Permanent exclusion cannot be reversed.

3
Deposit Limit

Set a maximum amount in BDT you can deposit daily, weekly, or monthly. Reductions take effect immediately; increases take effect after 72 hours.

4
Bet Limits

Set a maximum stake per bet to protect yourself from sudden large losses.

5
Session Timer Alert

You'll receive automatic reminders at set intervals to let you know how long you've been playing.

To enable these features, go to Account Settings > Responsible Gaming, or contact our support team directly.

Family Protection & Minor Controls

L89i is strictly for users aged 18 and above. We take strong measures to keep minors away from gaming, but as a parent or guardian, you also have a role to play:

  • Keep your account password away from younger members of your household.
  • Never leave the l89i app or website logged in on a shared device.
  • Do not save payment details in your browser, so children cannot access them.
  • Use parental control software on devices your children have access to.

If a minor's account is identified, l89i will immediately suspend it and return all deposited funds.

Check Yourself

Answer the following questions honestly. If most of your answers are "yes," consider reaching out for support.

01 Do you feel angry or frustrated when you lose?
Yes Occasionally No
02 Do you often play longer than you intended?
Yes Occasionally No
03 Do you end up spending more than your gaming budget?
Yes Occasionally No
04 Do you feel anxious when you're not playing?
Yes Occasionally No

If 2 or more of your answers are "Yes", please reach out to our support team. We're here to help.

18+
Adults Only

L89i is strictly for users aged 18 and above. Registration by minors is strictly prohibited.

For any questions about responsible gaming, get in touch with us:

Support available 24 hours a day, 7 days a week.

L89i Responsible Gaming Tools

Special features to keep your gaming experience safe and enjoyable

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit in BDT. Reductions take effect immediately.

Session Time Limit

Set a limit on how long you play in one session. You'll receive an automatic alert when time is up.

Cooling-Off Period

If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days.

Self-Exclusion Feature

For longer-term concerns, you can close your account for anywhere from 3 months to permanently.

Loss Limit

Your session will automatically end if your losses reach a set amount — helping you avoid further losses.

24/7 Support

Our dedicated support team is always on hand for any responsible gaming concerns.

More Ways to Stay Safe

Additional Tools to Stay Safe on l89i

Reality Check Alerts

After a set period of play, you'll receive a pop-up notification showing how long you've been playing and how much you've won or lost.

Gaming History Report

You can view your full gaming history, deposit, and withdrawal records at any time.

Account Verification

Verified accounts are more secure and better protected against unauthorized access.

Password Protection

Keep a strong password and two-factor authentication enabled to ensure your account stays fully secure.

FAQs

Frequently Asked Questions About Responsible Gaming

Yes. Even after activating self-exclusion, you can still withdraw any remaining balance in your account. Submit your withdrawal request before the account is closed, or contact the support team for assistance.

Lowering your deposit limit takes effect immediately. However, any request to increase it will only take effect after 72 hours — this is intentional, to prevent impulsive decisions.

Start by having an open, honest conversation with them. You can also contact the l89i support team — we can initiate the self-exclusion process on behalf of a third party. If needed, encourage them to seek help from a professional counselor.

No. During a cooling-off period, you will not be able to log in, play any games, or make deposits. Your account will be reactivated automatically once the period ends.

Not at all. All responsible gaming tools on l89i are completely free. They're a core part of our platform, not an add-on service.
Safe Gaming

Play Responsibly, Enjoy the Experience

Join l89i and use our responsible gaming tools for a safe, enjoyable gaming experience.

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